We're here to help with all your Scratchpay questions. Get support for your account, payments, applications, and technical issues from our dedicated team.
Log into your Scratchpay account online or through our mobile app. You can make one-time payments or set up automatic payments from your bank account.
Use the "Forgot Password" link on the login page or contact customer service. We can help you reset your password or recover your username.
Log into your account and go to Profile Settings, or call customer service. Keep your information current to receive important account notifications.
Contact us immediately if you're having trouble making payments. We may be able to work out a payment arrangement or provide other assistance options.
Contact customer service with details about the disputed charge. We'll investigate and work with you and your veterinarian to resolve any billing issues.
Yes! You can pay off your Scratchpay balance early without any prepayment penalties. This can save you money on interest charges.
Handle common account tasks yourself, available 24/7
Make one-time payments or set up automatic payments from your checking account.
Make PaymentCheck your balance, view payment history, and download statements.
View AccountCheck the status of your Scratchpay application or re-apply for additional financing.
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