Manage Your Scratchpay Account

Access your account to make payments, view statements, and manage your pet care financing

Your Account Dashboard

Everything you need to manage your Scratchpay financing in one convenient location

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Make Payments

Make one-time payments or set up automatic payments. View your payment schedule and never miss a due date.

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Account Balance

View your current balance, payment history, and track your progress toward paying off your veterinary financing.

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Statements & Documents

Download monthly statements, payment confirmations, and tax documents. Keep digital records organized.

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Profile Management

Update your contact information, change your password, and manage your communication preferences.

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Payment Reminders

Set up email and text reminders so you never miss a payment. Customize reminder timing to fit your schedule.

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Customer Support

Access help directly from your account dashboard. Submit support requests and track their status.

Take Your Account Mobile

Download the Scratchpay app for convenient account management on the go

App Features Include:

  • ✓ Quick payment options
  • ✓ Push notifications for due dates
  • ✓ Account balance at a glance
  • ✓ Find nearby Scratchpay vets
  • ✓ Customer support chat

Your Account Security

We protect your financial information with industry-leading security measures

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SSL Encryption

All data transmitted between your device and our servers is encrypted using 256-bit SSL technology.

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Secure Login

Multi-factor authentication options available to add an extra layer of security to your account.

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Bank-Level Security

We use the same security standards as major financial institutions to protect your personal information.

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Account Monitoring

We monitor your account for suspicious activity and will notify you of any unusual access attempts.

Account Security Tips

  • Never share your login credentials with anyone
  • Use a strong, unique password for your Scratchpay account
  • Log out completely when using shared computers
  • Contact us immediately if you notice suspicious account activity
  • Keep your contact information current for security alerts